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SHIPPING & RETURNS

Shipping 

Once your order is ready to go, we hand it over to the carrier and send you a shipping confirmation email with a tracking number. You can click on that number to see the latest updates on your shipment’s location via our tracking page. Preppy Coast ships everything standard.
 

Our average order fulfillment takes 3–5 business days for all production techniques. We consider the current order volume and our fulfillment capacity when calculating our estimated fulfillment time. Similarly, we calculate estimated shipping time according to our historical shipping data for deliveries to your area or selling region.
 

But the estimated delivery time is just an estimate, not a guarantee. Here are some of the reasons why an order might arrive past its EDT:
 

  • Issues with print or embroidery files

  • Products being out of stock

  • Shipping related delays like failed delivery attempts, service disruptions, or harsh weather conditions

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Return & Exchange Policy

Any claims for misprinted/damaged/defective items must be submitted within 7 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 7 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
 

Unfortunately we do not offer returns due to the nature of our print-on-demand products, which are individually crafted and unique, thus lacking a standardized supply for exchanges or replacements.

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